Tracks & Team Members

Tracks

Tracks represent named positions on your show (e.g. "LX1", "Sound A2", "DSM").

Creating a track

  1. Go to the show's Tracks page.
  2. Click Add Track.
  3. Enter a callsign (e.g. "LX1") and a title (e.g. "Lighting Operator 1").
  4. Click Create.

Editing a track

  1. Click on the track to edit its callsign or title.
  2. Save your changes.

Reordering tracks

  1. Drag tracks into the desired order, or use the arrow buttons.

Deleting a track

  1. Click Delete on the track and confirm. This also removes the track's handover log.

Handover log

Tick Handover log on a track (on the right of the track, next to delete) when it changes hands during a performance, for example when a swing takes over a mic track at the interval. Instead of assigning the track on each report, you log who takes it over and when. You can tick it when you add the track, or on any existing track in the list; it saves straight away. Tracks without it are assigned as normal.

Team Members

Team members are contacts who aren't necessarily Portal users — they represent real people who fill track positions.

Adding a team member

  1. Go to the show's Team Members page.
  2. Click Add Team Member.
  3. Enter their name (and optionally an email or other details).
  4. Click Create.

Editing or removing a team member

  1. Click on the team member to edit their details, or click Delete to remove them.

Track Assignments

Track assignments record which person fills which track position for each report.

Assigning tracks on a report

  1. Open a report.
  2. Go to the Track Assignments section.
  3. For each track, select a user or team member from the dropdown.
  4. Assignments are saved automatically.

Manager access

Managers can view and edit track assignments for all departments. Editors can manage assignments within their department scope.

Logging handovers

On a report, a track with the handover log switched on shows its handovers in the Assigned column instead of assignments: the time, who took the track over and any note, for the performance you're looking at.

  1. Click Log on the track (on a phone, tap the track).
  2. The time is filled in with the current time. Change it if you're logging after the fact.
  3. Choose who the track is being handed to. The list is the same as for assignments: the department's members and team members, plus show managers.
  4. Add a note if you like, then click Log handover.

The Log window also lists the track's handovers for that performance. Change a time or note there, or click the bin icon to remove one. If a report has more than one performance, use Handovers for at the top of the Tracks section to switch between them. It starts on the performance that's running if the report is for today.

Show managers and members of the track's department can log handovers. Whoever logged a handover, a show manager or a department manager can change or remove it.

In the PDF export, the track's handovers appear in its Assigned column, grouped by show when the report has more than one performance.