Account Management

Creating an account

  1. Go to showtrak.co.uk/signup.
  2. Enter your name, email address, and a password.
  3. Accept the Terms of Service and click Sign Up.
  4. Check your inbox for a verification email and click the link to activate your account.

Logging in

  1. Go to showtrak.co.uk/login.
  2. Enter your email and password, then click Log In.
  3. Alternatively, sign in with Google, Apple, or Discord using the social buttons.

Linking social accounts

  1. Go to Account → Profile.
  2. Under the social login section, click Link next to Google, Apple, or Discord.
  3. Complete the OAuth flow. The account is now linked and you can sign in either way.
  4. To unlink, click Unlink next to the provider.

Changing your password

  1. Go to Account → Profile.
  2. Enter your current password, then your new password twice.
  3. Click Change Password.

Uploading a profile photo

  1. Go to Account → Profile.
  2. Click the avatar area or the Upload Photo button.
  3. Select an image file. Portal will resize and convert it to WebP automatically.

Resetting a forgotten password

  1. On the login page, click Forgot Password.
  2. Enter your email address and submit.
  3. Check your inbox for a reset link. Click it and choose a new password.

Requesting your data (GDPR)

  1. Go to Account → Privacy.
  2. Click Request Data Export to download a copy of all your personal data.